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Limited Edition Pride TeeON SALE!
The Original PAX2 From $259
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Thank you for shopping at A Pratte Guitars & Strings.
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 7 days from the time you receive your product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
Products that do not meet these criteria will not be considered for return.
Please contact us before you send the product:
By visiting this page on our website: https://www.apratteguitars.com/contact
Send the product with its original packing to:
117 2750 3 Ave NE Calgary, AB T2A2L5
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from A Pratte Guitars & Strings.
If your order received free shipping or you only paid for part of the shipping, our cost of shipping will be withheld from the refund.
Returned orders will be charged a payment processing fees of 3%.
Items returned from website sales are subject to a 7% restocking fee.
Orders canceled before shipping will be charged a payment processing fees of 3%.
If you received a damaged product, please notify us immediately for assistance.
Unfortunately, sale and discounted items cannot be refunded. Only regular price items can be refunded.
If you have any questions about our Returns and Refunds Policy, please contact us: